At Al Hasheem, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website. By using our services, you agree to the practices described below.

1. Information We Collect

A. Personal Information

We may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party providers)

B. Automatically Collected Information

When you browse our website, we automatically collect:

  • IP address
  • Browser type and device information
  • Pages viewed and visit duration
  • Cookies and tracking data

2. How We Use Your Information

We use collected data to:

  • Process and deliver your orders
  • Communicate order updates or support
  • Improve website performance and user experience
  • Send promotional offers (only with your consent)
  • Prevent fraud and enhance security

3. Sharing Your Information

We do not sell or trade your personal data. However, we may share information with:

  • Payment processors to complete transactions
  • Delivery partners to ship your orders
  • Service providers who help operate the website
    All partners are required to protect your data according to applicable laws.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, remember preferences, and analyze site performance. You can choose to disable cookies through your browser settings, but some features may not function properly.

5. Data Security

We implement strict security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your region and local laws (including UAE regulations), you may have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your information
  • Opt-out of marketing communications

To exercise any rights, contact us at information present in our contact us page.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before sharing any information.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be reflected with a revised “Last Updated” date. Continued use of our website indicates acceptance of those changes.

10. Contact Us

If you have questions about this Privacy Policy or want to request data-related actions, reach us at:

Al Hasheem
Location: United Arab Emirates